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How apk jkt88 Protects Your Personal Data

At apk jkt88, your personal data is collected only for the specific purposes needed to run your account — from identity verification to processing withdrawals via DANA, OVO…

Data collected for account use onlyDANA, OVO, GoPay & QRIS transaction records protectedYou may request data deletion anytimeRetention periods clearly definedContact our team within 24 hours
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apk jkt88 How apk jkt88 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal data is handled, want to correct inaccurate information, or wish to request deletion of your account data, our privacy support team is available…

Live Chat Connect with our privacy support team directly from any page on apk jkt88. Available daily from 08:00 to 24:00 WIB for data-related questions and account requests.
Email Support Send your formal data-access or deletion request to our support email. We aim to acknowledge within 2 hours and fully resolve within 5 business days, Monday through Sunday.
WhatsApp Message our WhatsApp line with your account ID and privacy request. Our team verifies your identity before actioning any change to your stored personal data.
DATA HANDLING STANDARDS

Six Ways We Handle Your Data Responsibly

apk jkt88 applies specific technical and procedural controls at each stage of data handling — from the moment you register to the point you request deletion.

Encrypted Storage

All personal data — including payment method details for DANA, OVO, GoPay and QRIS — is stored using AES-256 encryption. Only authorised personnel with a verified business need can access this data, and all access is logged.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without affecting your account balance or transaction history.

Account Security

Your account password is hashed and never stored in plain text. We enforce two-step verification on withdrawal requests, and our system flags unusual login attempts from unrecognised devices within seconds of detection.

Data Retention Period

Transaction records are kept for 12 months after each transaction to meet operational requirements. Account profile data is retained while your account is active. After account closure, non-transaction data is deleted within 30 days.

Third-Party Sharing

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your financial transactions. We do not share behavioural data, device identifiers or account history with advertisers or data brokers.

Your Right to Correct or Delete

You have the right to request a copy of your stored data, ask us to correct inaccuracies, or request full deletion of your account record. Submit your request via live chat or email; our team processes it within 5 business days.

Questions About Your Privacy on apk jkt88

The questions below cover what our account-holders in Indonesia ask most often about data rights, storage practices, payment data security and how to reach us when they need a change. If your question is not answered here, our live chat team is available daily from 08:00 to 24:00 WIB to respond directly.

We collect your name, email address, date of birth, device identifiers and the payment method details you use — such as your DANA or OVO account reference — solely to verify your identity and process transactions. We do not collect data beyond what your account requires.

Yes. All payment records are encrypted using AES-256 at rest and transmitted over TLS. Payment processor credentials are never stored on our servers; we hold only the transaction reference ID needed to match deposits and withdrawals to your account.

Transaction logs are retained for 12 months after each transaction to meet operational requirements. After you close your account, profile data such as your name, email and device history is deleted within 30 days. You may request early deletion via our support email.

Yes. Submit a data-access request through live chat or email with your account ID. We will compile and send your data record within 5 business days. The package includes account profile fields, transaction history and any stored device identifiers linked to your account.

We share data only with the payment processors — DANA, OVO, GoPay and QRIS — that are required to complete your transaction. We do not sell, rent or share your behavioural data, login history or account balance with any advertiser, data broker or external analytics service.

Contact our privacy team via live chat (08:00–24:00 WIB daily) or email, quoting your account ID and the specific data you want corrected or deleted. We verify your identity first, then action the request within 5 business days and confirm completion by email.

Our core data practices apply to every account. However, certain data-retention obligations and sharing rules depend on local law. Access to specific features of the platform also depends on local law in the region where you are located, including Yogyakarta and Jakarta.

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